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Troubleshooting
Troubleshooting
16 articles in this collection
Written by
David Kemmerer
Failed Import - Error Message
Written by
David Kemmerer
Updated over a week ago
Fixing Common Report Errors
Written by
David Kemmerer
Updated over a week ago
Missing Data
Binance.US Import Limitations - Debit Card, Credit Card, and Bank Account (ACH) Purchase
Learn about the reporting limitations of Binance.US and how it may effect your tax report
Written by
David Kemmerer
Updated this week
Why am I getting a Missing Cost Basis Warning?
This article explains Missing Cost Basis Warnings (previously called Negative Balance Warnings) and how to fix them.
Written by
David Kemmerer
Updated yesterday
Why am I getting a Historical Price Warning?
Historical price warnings happen when CryptoTrader.Tax cannot retrieve the price of your coin.
Written by
David Kemmerer
Updated over a week ago
What happens if I run my report with a Missing Cost Basis Warning?
Transactions with Missing Cost Basis are treated with a zero dollar cost basis when reports are ran.
Written by
David Kemmerer
Updated yesterday
Rounding Errors - Negative Balance Warning
Rounding errors can lead to Negative Balance Warnings. Here's how to work around it.
Written by
David Kemmerer
Updated over a week ago
Web App
Exodus Import Issue
Learn about the problem that has been detected within the Exodus CSV export
Written by
David Kemmerer
Updated this week
Unknown Ticker Symbol: Action Required
Learn why you are seeing this alert upon logging into CryptoTrader.Tax
Written by
David Kemmerer
Updated over a week ago
My Tax Report
Why does my net gain/loss look wrong?
Common errors that result in inaccurate gain or loss numbers
Written by
David Kemmerer
Updated over a week ago
Why are my Net Cost Basis and Net Proceeds so high?
Net cost basis and net proceeds explained
Written by
David Kemmerer
Updated over a week ago
Why is my 8949 only one line?
When you have a high volume of trades, the IRS wants you to report your 8949 differently
Written by
David Kemmerer
Updated over a week ago
TurboTax FAQ
Upload Your Tax Report - TurboTax Online
Follow this step-by-step guide.
Written by
David Kemmerer
Updated over a week ago
Upload Your Tax Report - TurboTax Desktop/CD Version
If you're amending for previous years follow this guide.
Written by
David Kemmerer
Updated over a week ago
Enter Crypto Income - TurboTax Online
Income received in cryptocurrency is handled differently than capital gains and losses
Written by
David Kemmerer
Updated over a week ago
Delete Cryptocurrency Trades - TurboTax Online
Written by
David Kemmerer
Updated over a week ago