Troubleshooting

21 articles in this collection
Written by David Kemmerer and Faith

Failed Import - Error Message

Written by David Kemmerer
Updated over a week ago

Fixing Common Report Errors

Written by David Kemmerer
Updated over a week ago

Missing Data

Why am I getting a Missing Cost Basis Warning?

This article explains Missing Cost Basis Warnings (previously called Negative Balance Warnings) and how to fix them.

Written by David Kemmerer
Updated over a week ago

What happens if I run my report with a Missing Cost Basis Warning?

Transactions with Missing Cost Basis are treated with a zero dollar cost basis when reports are ran.

Written by David Kemmerer
Updated over a week ago

Binance API Limitations

Review current limitations with Binance API that may be affecting your account

Written by Faith
Updated over a week ago

Import Fiat Purchases from Binance

Follow this guide if you bought crypto using debit, credit, or ACH on Binance

Written by David Kemmerer
Updated over a week ago

Binance.US API Import Limitations - Debit Card, Credit Card, and Bank Account (ACH) Purchase

Learn about the reporting limitations of Binance.US and how it may effect your tax report

Written by David Kemmerer
Updated over a week ago

Rounding Errors - Missing Cost Basis warning

Rounding errors can lead to Missing Cost Basis warnings. Here's how to work around it.

Written by David Kemmerer
Updated over a week ago

Web App

Troubleshooting Manual CSV File Import Failures (due to incorrect formatting)

Learn how data formatting issues can result in CSV import failures

Written by David Kemmerer
Updated over a week ago

How To Generate Your Current Year Tax Reports (2021)

Track your gains, losses, and income throughout the year with current year tax reporting

Written by David Kemmerer
Updated over a week ago

Unknown Ticker Symbol: Action Required

Learn why you are seeing this alert upon logging into CryptoTrader.Tax

Written by David Kemmerer
Updated over a week ago

Why am I getting a Historical Price Warning?

Historical price warnings happen when CryptoTrader.Tax cannot retrieve the price of your coin.

Written by David Kemmerer
Updated over a week ago

Exodus Import Issue

Learn about the problem that has been detected within the Exodus CSV export

Written by David Kemmerer
Updated over a week ago

Binance.com File Import Issues (and what you can do)

Known Binance.com file import issues and how you can deal with them

Written by David Kemmerer
Updated over a week ago

My Tax Report

Why does my net gain/loss look wrong?

Common errors that result in inaccurate gain or loss numbers

Written by David Kemmerer
Updated over a week ago

Why are my Net Cost Basis and Net Proceeds so high?

Net cost basis and net proceeds explained

Written by David Kemmerer
Updated over a week ago

Why is my 8949 only one line?

When you have a high volume of trades, the IRS wants you to report your 8949 differently

Written by David Kemmerer
Updated over a week ago

TurboTax FAQ

Upload Your Tax Report - TurboTax Online

Follow this step-by-step guide.

Written by David Kemmerer
Updated over a week ago

Upload Your Tax Report - TurboTax Desktop/CD Version

If you're amending for previous years follow this guide.

Written by David Kemmerer
Updated over a week ago

Enter Crypto Income - TurboTax Online

Income received in cryptocurrency is handled differently than capital gains and losses

Written by David Kemmerer
Updated over a week ago

Delete Cryptocurrency Trades - TurboTax Online

Written by David Kemmerer
Updated over a week ago