Troubleshooting

Failed Import - Error Message

Written by David Kemmerer
Updated over a week ago

Fixing Common Report Errors

Written by David Kemmerer
Updated over a week ago

Why am I getting a Negative Balance Warning?

This article explains Negative Balance Warnings (previously called Warning Trades) and how to fix them.

Written by David Kemmerer
Updated this week

Why am I getting a Historical Price Warning?

Historical price warnings happen when CryptoTrader.Tax cannot retrieve the price of your coin.

Written by David Kemmerer
Updated over a week ago

What happens if I run my report with a Negative Balance Warning?

Negative Balance Warnings will be treated with a zero cost basis when reports are ran. Learn how that will impact your report.

Written by David Kemmerer
Updated over a week ago

USDC - Negative Balance Warning

How to resolve a USDC warning from Coinbase Pro

Written by David Kemmerer
Updated over a week ago

Binance Distributions - Negative Balance Warning

Find out if coins received from forks and other disbursements from Binance are causing Negative Balance Warnings

Written by David Kemmerer
Updated over a week ago

BNB - Negative Balance Warning

Did you receive a BNB distribution? Here's how to add it.

Written by David Kemmerer
Updated over a week ago

Rounding Errors - Negative Balance Warning

Rounding errors can lead to Negative Balance Warnings. Here's how to work around it.

Written by David Kemmerer
Updated over a week ago

Why does my net gain/loss look wrong?

Common errors that result in inaccurate gain or loss numbers

Written by David Kemmerer
Updated over a week ago

Why are my Net Cost Basis and Net Proceeds so high?

Net cost basis and net proceeds explained

Written by David Kemmerer
Updated over a week ago

Why is my 8949 only one line?

When you have a high volume of trades, the IRS wants you to report your 8949 differently

Written by David Kemmerer
Updated over a week ago

Upload Your Tax Report - TurboTax Online

Follow this step-by-step guide.

Written by David Kemmerer
Updated over a week ago

Upload Your Tax Report - TurboTax Desktop/CD Version

If you're amending for previous years follow this guide.

Written by David Kemmerer
Updated over a week ago

Enter Crypto Income - TurboTax Online

Income received in cryptocurrency is handled differently than capital gains and losses

Written by David Kemmerer
Updated over a week ago

Delete Cryptocurrency Trades - TurboTax Online

Written by David Kemmerer
Updated over a week ago